Frequently Asked Questions

A man and a woman enter the hotel to check in. Behind them there is a conciere who takes their luggage away. The Grand Resort Bad Ragaz is a superior luxury resort in Switzerland.

General / Arrival

The regional airport St. Gallen-Altenrhein is only 45 minutes by car from the Grand Resort Bad Ragaz and is ideal for private jets. The sports airfield Bad Ragaz offers a landing pad for helicopters and is only five minutes away. The international airport of Zurich can be reached in about one hour by car.

Bad Ragaz train station is about one kilometer or a ten-minute walk from the Grand Resort Bad Ragaz.

Use the freeway A3 Zurich - Chur or A13 St. Gallen - Chur. Take the Maienfeld exit and drive in the direction of Bad Ragaz. This will take you directly to the Grand Resort Bad Ragaz (our resort is located on the left after the roundabout).

The transfer from Bad Ragaz train station to the Grand Resort Bad Ragaz is free of charge for hotel guests. The transfer from Zurich airport to the Grand Resort Bad Ragaz can be booked on request from CHF 550.

We are happy to park your car in our underground garage. For this we charge you CHF 30.– per car and night. As of 1 January 2025, we will adjust the prices for this service and charge you CHF 32.– per car and night.

There are a total of 14 «plugNroll» charging stations in the resort’s underground car park. Two of these stations are fast charging stations. We would like to point out that this service is subject to a charge.

General Information

A concierge is available for you at the reception of the Grand Hotel Quellenhof.

Our hotel guests can move into their room (check-in) from 3pm on the day of arrival. Check-out is until 12pm on the day of departure.

Late check-out is possible upon request and subject to availability. Please contact us to arrange this.

Our reception is manned 24 hours for you.

We accept the following payment methods: cash, Maestro, Postcard, Visa, MasterCard, American Express, May One Card, Bonuscard.

Yes, we charge a tourist tax of CHF 4.60 per person per night.

Our general cancellation period is seven days before arrival. Within this period, you can cancel or change your booking free of charge. For later cancellations, we will charge you 100 percent of the total stay.

Please note that the cancellation conditions vary depending on the type of booking, rate, season or number of rooms. We therefore recommend that you check the cancellation conditions applicable to your booking during the booking process or later on in the booking confirmation.

We kindly ask you to always send cancellations and changes in written form to reservation@resortragaz.ch.

For all services and outlets at the Grand Resort Bad Ragaz, you can conveniently order vouchers online and have them delivered to your home.

Yes, we have various rooms and suites that are handicapped accessible. If you have any questions, please feel free to contact us.

All our rooms and suites are equipped with modern air conditioning.

Wi-Fi is available to our guests throughout the resort free of charge.

Families with children are always welcome in our five-star resort. We offer our fullest attention to the even the smallest resort guests. Whether Family Spa, childcare or modern family rooms - here you will find the our entire family offer at five-star level: Family & Kids.

The Kindervilla offers play, fun and entertainment for children from the age of three. Here, the little ones and "big ones" are looked after during the day by qualified caregivers in an environment suitable for children. More information here: Children's Villa.

Four-legged friends are also welcome in our resort. For the accommodation of your dog we charge CHF 55.- per night. Please note that this price will change to CHF 59.– from 1 January 2025.

Our resort offers you a complete all-round program. Whether sports, shopping or sightseeing. A wide variety of tours, hiking trails, guided tours as well as the Tamina Gorge can be reached on foot. You can find more excursion tips at: Resort & Region.

Our resort is in a wonderful location, just an hour's drive from Zurich and St. Gallen, nestled in the pre-Alpine landscape of eastern Switzerland. Munich and Milan can be reached in less than three hours. The Principality of Liechtenstein and Austria are close by. Excursion destinations around St. Moritz, the Lake Constance region or Appenzellerland are also easily reached by car and public transport.

General / Restaurants & Bars

Our five-star resort offers a choice of seven restaurants with a total of 6 Michelin stars, 1 Green Michelin star and 75 GaultMillau points, three bars, a bistro, a sushi takeaway and a café. Click here for the overview: Restaurants & Bars.

You can find the opening hours of our restaurants at Restaurants & Bars.

Our guests can choose between the breakfast buffet in the restaurant Olives d'Or, open daily from 7am to 11am, or the breakfast à la carte from the restaurant verve by sven, served daily from 7am to 11am.

General / Celebrations & Meetings

The Grand Resort Bad Ragaz is the perfect event location for your dream wedding. Whether civil ceremony or a big celebration - our event team makes everything possible and supports you throughout the planning of your individual celebration. Enjoy an exclusive ambience. Five-star gastronomy and excellent service. Embedded in a picturesque mountain scenery. Celebrate your dream wedding at the Grand Resort Bad Ragaz. You will find all important information here: Weddings.

Yes, we are a licensed wedding venue. At the Grand Resort Bad Ragaz you have the possibility to get married in a civil ceremony in the elegant Board Room.

Whether business meeting or private event. With us you will find space for inspiration. Comfort and uniqueness. For this we have been awarded the "Swiss Location Award". Our luxury hotel offers you ten magnificent rooms for your event.

Health & Wellness

Our health and lifestyle resort looks back on a centuries-old bathing and healing tradition: In our unique thermal baths you will experience the healing effects of thermal water. In addition, a spacious sauna area, wellness treatments and a family spa are at your disposal.

A breathtaking thermal water world awaits you at the Grand Resort Bad Ragaz. All our pools and baths are filled with healing thermal water. For active swimmers, our sports pool is the place to be. You can also swim in the open air in our Garden Pool and experience the fantastic view of the mountain scenery. Children can experience the thermal waters too in our Family Spa. In addition, various indoor and outdoor pools, numerous hot and cold water baths with bubbles and showers are also available to you in the public thermal bath Tamina Therme.

In the Thermal Spa there are two swimming pools, the Helenabad and Sportbad, as well as a spacious sauna area with Finnish sauna, steam bath and sanarium, and a textile salt sauna. Cool down in the magnificent ice grotto. You can also look forward to rest and relaxation in the winter garden relaxation lounge with a view of the Swiss mountains.

The Tamina Therme is a public thermal bath integrated in the Grand Resort Bad Ragaz. Admission to the Tamina Therme is free for hotel guests.

Book your treatment online at Spa Treatments.

You can find the opening hours of the Thermal Spa at

The Grand Resort Bad Ragaz understands health as something holistic. The evidence- and experience-based NEWYOU Method® supports you in optimizing your lifestyle and experiencing true transformation - so that you live healthy and stay healthy. You can find all offers here: NewYou Method.

Activities

Our resort offers you a complete all-round program. Whether sports, shopping or sightseeing. A wide variety of tours, hiking trails, guided tours as well as the Tamina Gorge can be reached on foot. You can find more excursion tips at: Resort & Region.

The Grand Resort Bad Ragaz offers mountain bike, e-bike and bicycle rental. Information and reservation under +41 81 303 30 30, Golf & Sports.

The Grand Resort Bad Ragaz is the only resort in Switzerland with two golf courses of its own, making it very popular as a top golf hotel. In addition to the 18-hole Championship Course and the 9-hole Executive Course, a miniature golf course in the park is available to our guests for a casual round free of charge. Learn more at Golf & Sports.

The Tennis Club Bad Ragaz offers you five outdoor courts, three indoor courts and two badmintion courts. Learn more at Golf & Sports.

Our fitness center BENEFIT is available to all our hotel guests. Here you will find the latest sports equipment and a free fitness and relaxation program with various courses updated daily.

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